Useful Links

The lists below will give you a sense of the public services available to Harbord Village residents. This page covers only a selection. Use the links to find out more.

Elected Government Representatives

Toronto City Councillor, Ward 20
Joe Cressy
416-392-4044
Email: councillor_cressy@toronto.ca
Website

Toronto District School Board, Ward 10
Ausma Malik
416-395-8787
Email: Ausma.Malik@tdsb.on.ca
Website

MPP, Trinity-Spadina (Provincial)
Han Dong 
416-603-9664
Email: hdong.mpp.co@liberal.ola.org
Website

MP, University-Rosedale (Federal)
Chrystia Freeland
1 613-992-5234
Email: Chrystia.Freeland@parl.gc.ca
Website

City of Toronto

  • Call 911 for emergencies.
  • To get information, or to request a service or report a problem, call 311 (TTY 416 338-0889). Phone lines are open 24/7, and agents are trained to be helpful. You will receive a transaction number so you can check on the progress of your request or complaint.
  • Email 311@toronto.ca when you want a written record of your communication. You may want to cc. your message to the Councillor.
  • You can also use web forms on toronto.ca/311 to request services or report problems.
  • The website at toronto.ca/311 is an amazing source of information. Enter a question or keyword and find instant answers about City services and programs.

Here are a few of the services provided by the City, showing the official department names and examples of what you can ask for:

CATEGORYEXAMPLES
Absentee Landlords
(City Clerk's Office, Assessment Rolls)
  • find name and contact information for all property owners
  • go in person to City Clerk's Office, City Hall 13th Floor

Animal Services
(Licensing and Standards)
  • request emergency response (lost pets, animals in distress
  • report wildlife
Garbage and Recycling
(Solid Waste Management)
  • pickup / missed pickup
  • hazardous waste
  • large items, wood/metal
  • new bins, bin exchange, problems handling bins
  • Community Environment Days
Parking
(Transportation)
  • report illegal parking
  • get street parking permits (including temporary)
  • obtain street event permits
Police
14 Division (non-emergency)
416 808-2222
  • report discovery of break-and-enter, car theft
  • community liaison
  • for emergency: 911
Property Issues
(Licensing and Standards)
  • construction noise, noise from clubs / bars
  • graffiti, vandalism
  • lack of maintenance (see also Absentee Landlord, above)
Rental Rights
(Licensing and Standards)
  • find out your rights and responsibilities as a renter
  • (See also the links at the bottom of this page for legal advice and information for tenants and landlords.)
Roads
(Transportation)
  • report potholes, damaged curbs
  • request cleaning of catchbasin or road surface
Trees
(Parks, Forestry, and Recreation)
  • request tree planting
  • request tree pruning
  • report fallen tree
Water
(Toronto Water)
  • report leaking water line
  • report basement drain backup
Winter Issues
(Transportation)
  • sign up for seniors' sidewalk clearing
  • report uncleared / icy sidewalks

Province of Ontario

Dial 211 for information and help on provincial government programs and services such as health care, income support, and disabilities. You can also search the website at www.211ontario.ca to find answers about what is offered.

  • One particularly useful number: Telehealth Ontario, 1 866-797-0000. Use it when you want information or advice on a health issue that’s not an emergency.

Government of Canada

The website at www.canada.ca provides an inclusive search function and offers quick access to information about the most requested services—Canada Post, Employment Insurance, Income Tax, etc.

Other Services and Organizations

Governmental

Local Associations

Local Legal Services

Rental Issues